Our approach to a Managed Service is a vendor independent approach where customer preferences are respected and listened to. During the pre-tender phase we work with our customers to gain knowledge of needs and preferences in every department so that the solution proposed reflects a true understanding of the requirements of the pathology service. This approach gives the customer the opportunity to design their service in line with their needs. Sysmex UK has relationships with a wide variety of Partner Supplier companies in all of the following disciplines ensuring your requirements can always be met.
IT solutions are critical in a 21st century laboratory which is why Sysmex UK can supply a universal and open middleware solution as part of a Sysmex Managed Service. The Sysmex middleware solution is provided in the form of the Instrument Manager software from Data Innovations. This class-leading product delivers a universal user interface for all disciplines in the laboratory, regardless of analytical platform, in conjunction with powerful data analysis tools and quality control monitoring functions.
The Sysmex middleware solution enables users to manage the data flow through their laboratory in real time while giving the insights needed to ensure optimum service operation. A flexible rule engine allows intelligent automated result and reflex processing across all connected analytical solutions while real time dashboards provide up to date information on system status, workload throughput, and turnaround time performance.